bluegfx

Professional Services

Autodesk Training – bespoke and online

As an Autodesk Training Centre (ATC) for Media & Entertainment, we offer a range of bespoke training courses, please contact us for further information. We also partner with Digital Tutors to offer world-class online training.

Support & bespoke contracts

In our experience, the pre-sales process is as critical as all post-sales support; often requiring client site audits to see for ourselves how to utilise existing equipment and the optimum way to implement new future-proof technologies for you. Our team of skilled and qualified support and account management personnel are diligent in their approach with all clients. This is offered free of charge to all clients, no matter how large or small.

Certain clients require a formal contract that is both effective and responsive; and one that does not fit inside bluegfx’s standards terms of support or that of the manufacturer’s. In these instances, we offer a bespoke, customer-driven support contract with different levels of service levels upon request.

Engineering & Installation Services

All solutions supplied will be fully integrated by qualified engineers and thoroughly tested before delivery. In addition, field sales engineers are available on both a daily and/or contract basis (dependent upon requirements). We value all our client business and offer a swift response in all circumstances. Our technical staff are fully trained and qualified on the implementation of MS Exchange, Microsoft HPC Server, MS network infrastructures, Qualified PipelineFX Qube rendering, RenderFarm and storage requirements (BlueArc and Isilon).

Digital Signage, presentation and AV technology services

Demand has grown for a service officering digital signage, presentation and AV technologies. Typically, your requirement will allocated to the appropriate account manager and technical personnel. Whether for an event, a product launch or a permanent installation of worldwide marketing campaign, all the latest solutions are explored including video walls, touch screens, LCD and plasma, network requirements, data storage, stereoscopic and much more. Once the research has been done and discussions agreed with the client, a formal proposal is agreed, with detailed timelines, cost of equipment purchase or hire and the charges for any bespoke programming that may be necessary.